Available On
Shopline
Available on the Shopify App Store
Get it on Google Play
Works with Android

About RealShield AI

RealShield AI is an AI Detection Company.

Know What's Real. Know What's AI.

We help individuals and organizations better understand whether digital media appears authentic or AI-generated — so they can make more informed decisions.

We don't ask businesses to trust us.

We show them the evidence and let them decide.

That isn't marketing. That's how we build.

What We Build

RealShield for Ecommerce is the AI-Powered Supplier Verification Platform — built for ecommerce merchants across platforms.

AI Authenticity Scoring
Watermark Verification
Supplier Assessments
Supplier Assessment Reports
Merchant Alerts
Analytics Dashboard
Ask Shield Guidance
Learning Center

The AI Threat

Generative AI-enabled fraud increased 1,210% in 2025.

AI-generated images, videos, and voice recordings are becoming increasingly convincing, making it more difficult for businesses to determine whether digital media is authentic before making purchasing decisions.

Deepfakes now account for approximately 11% of fraud attempts worldwide.

As AI tools become faster, cheaper, and easier to use, businesses can no longer assume that product photos, supplier videos, or voice recordings accurately represent reality.

AI-generated content can now be created in minutes using publicly available tools. Creating realistic product photography, factory videos, and voice recordings no longer requires technical expertise, lowering the barrier for bad actors targeting online businesses.

1,210%
increase in generative AI-enabled fraud in 2025
Source: Pindrop 2025 AI Fraud Spike →
~11%
of global fraud attempts now involve deepfakes
Source: Sumsub Identity Fraud Report 2025–2026 →

Supplier Risk

Global trade increasingly depends on digital media.

Merchants routinely rely on supplier-provided:

  • Product photos
  • Factory videos
  • Voice calls
  • Product demonstrations

to evaluate new suppliers before committing inventory purchases. If that media is manipulated or AI-generated, merchants may make costly sourcing decisions based on inaccurate information.

International trade fraud can result in substantial financial losses. Fraud involving fake suppliers, misleading product representations, and nonexistent inventory continues to cost businesses millions of dollars annually. For many affected businesses, a single fraudulent transaction can represent a significant financial setback.

Why RealShield Exists

RealShield AI helps merchants verify the authenticity of supplier photos, videos, and voice recordings before making sourcing decisions.

Instead of relying solely on visual inspection, merchants receive AI-powered authenticity analysis, technical findings, watermark detection, and downloadable verification reports to help make more informed business decisions.

Commerce Runs on Trust

Every important business decision begins with digital media.

Before a merchant purchases inventory... they trust supplier photos.

After a customer requests a refund... they trust return photos.

RealShield AI helps merchants verify both.

Verification Workflows

RealShield AI helps merchants answer one question across the commerce lifecycle: Can I trust this digital media? The platform is expanding to add new verification workflows while staying true to the same mission.

Available Today

Supplier Media Verification

Verify supplier photos, videos, and voice before sourcing products.

Available Now

Return Evidence Verification

Analyze customer-submitted return photos before making refund decisions.

New on the RealShield AI Platform

Return Evidence Verification

As AI-generated and AI-manipulated images become increasingly realistic, merchants need better tools to evaluate customer-submitted return evidence with confidence.

Return Evidence Verification is a new capability on the RealShield AI platform — not a separate product — designed to help merchants analyze return photos as part of their existing return review workflow.

Why It Matters

$849.9B
in U.S. merchandise returns projected for 2025
Source: NRF 2025 Retail Returns Landscape →
9%
of all returns are confirmed fraudulent, costing retailers billions
Source: NRF 2025 Retail Returns Landscape →
~2/3
of consumers admit to "bending the rules" when making returns
Source: NRF / Happy Returns →

What You Can Do

  • Upload customer-submitted return photos
  • Analyze images for AI-generated or AI-manipulated media
  • Receive an AI Media Authenticity Assessment
  • Generate a Return Evidence Verification Report
  • Maintain a dedicated Return Verification history
  • Review authenticity insights before making refund decisions

Built for Better Decisions

Return Evidence Verification provides merchants with authenticity insights to help evaluate customer-submitted digital evidence. It is designed to support — not replace — the merchant's existing return review process. Final refund and return decisions always remain with the merchant.

From supplier verification to return evidence verification, RealShield AI helps merchants know what's real before making important business decisions.

How It Works

1

Scan Media

Upload a supplier's photo, video, or voice recording. Get an Authenticity Score and a plain-language verdict in seconds.

Go to Scan Media
2

Supplier Assessments

Build an ongoing risk profile for each supplier by combining multiple scans into a Combined Verdict, with reports you can save or share.

3

Return Evidence Verification

When a customer files a return, upload their submitted photos. Get an AI Media Authenticity Assessment and a Return Evidence Verification Report to support your refund decision.

Go to Scan Media
4

Insights

See trends across all your scans over time — how many were flagged, which suppliers or returns need a closer look, and how your risk exposure is changing.

5

Threat Alerts

A live feed of real AI-fraud news and scam patterns relevant to ecommerce sourcing, supplier verification, and return fraud.

6

Credits & Billing

Every scan uses 1 credit. Your plan includes a monthly allowance, and extra credits — which never expire — can be purchased anytime.

Go to Billing

Our Principles

Evidence over marketing

We provide information you can evaluate — Authenticity Scores, assessed likelihoods, plain-language guidance. Not claims you have to accept.

Transparency over certainty

AI detection is probabilistic. We say so clearly rather than overstating what our technology can do. Scores represent assessments, not conclusions.

Privacy by design

Merchant data belongs to the merchant. Submitted media is processed and deleted, not stored indefinitely. We collect only what's necessary to provide the service.

Human judgment first

AI assists decisions. It never makes them. Merchants remain responsible for their own supplier verification, purchasing decisions, and regulatory compliance.

What We Never Access

  • Customer payment information
  • Customer order history
  • Customer personal information
  • Storefront customer data
  • Your supplier data — never sold or shared

How We Protect Your Data

  • Photos, videos, and voice recordings deleted within 24 hours of scanning
  • TLS encryption in transit
  • Encrypted at rest
  • Role-based access control
  • Audit logging

Our Commitment

Artificial intelligence will continue to evolve. So will the methods used to create synthetic media.

RealShield AI is committed to helping businesses better understand digital media by building AI detection technologies that emphasize transparency, responsible AI, and evidence-based analysis.

RealShield AI

EU AI Act
Art. 50